Personalised Happy 18th Birthday Son Daughter Sister Grandson Friend Brother 18th Birthday 40 Photo Board Collage Framed Canvas Print Gift

Frequently Asked Questions

What size does my image need to be?

For a really good quality canvas print we recommend your images to be at least 500kb in size for small single image canvases, and any size over 24" to be at least 1000kb (1MB). For multi image canvases and bespoke canvases, image quality may not be so important as your image will be smaller. Of course we recommend you send the original (raw) version of each image to give you the very best quality canvas print we can. We can of course use any image you send us, and we will let you know if there may be quality issues due to image size.

How do I get my images over to you?

Within the product description, we show our email address for you to send these images too. We will also remind you of this once you have placed your order. For large files that may be too big for email, we suggest using a file sharing website like WeTransfer for example

orders@supercanvas.co.uk

Please note we do retain the right to use photos of your canvas and/or photo product as examples on the site, social media or any promotional marketing. If you would not like your product displayed please contact us and we will remove it.

Can you remove watermarks? Can you print images I find or supply from the internet?

No. Watermarks are there for a reason, and we will only reproduce your images onto canvas that you have full print rights over or permission from your photographer. We also do not print any copyrighted material such as Disney Characters for example.

The size I want is not listed?

This is no problem at all. Simply contact us with your requirements and we can quote you in regards to this. We can print up to 40" x 90" in increments of 2" starting with 6"

How long does processing and shipping take? What if I need my order sooner?

Please double check when placing your order for the estimated delivery dates. This should be available in the 'Delivery and Returns Policies' of the item.

If you need the item before this time, please contact us before placing your order to see if this is possible.

All our products are sent using a fully trackable courier service and tracking information will be provided to customers once your order has been dispatched.

How do I look after my Canvas?

Do not expose your canvas to strong heat (e.g directly above a radiator or heater or fire) or excessive moisture. Do not use chemical cleaning agents, fluids or sprays on your canvas. To remove dirt, wipe very gently with a well wrung, soft damp cloth and then allow to dry. To remove dust, carefully use a soft feather duster or static cleaning cloth.